Shipping + Returns

Shipping

Candles and candle creation kits are shipped with insurance and tracking via USPS or UPS. Posted shipping rates apply within the United States only. If you live outside of the U.S. and would like to place an order with Reverie + Felicity Studio, please get in touch to discuss shipping options to your location.

Orders under $100: $9.99
Orders of $100 or more: FREE!

I strive to ship in a timely manner and most orders are sent out within 3 business days.

LOCAL PICKUP OPTION: If you live locally and would like to pick up your order from the Reverie + Felicity Studio in downtown Mebane, NC, please select the pickup option during checkout to waive shipping charges. You’ll receive confirmation by email when your order is ready for pickup. And you're welcome to stop by at your convenience--no need for an appointment! 

Returns

Once your goodies arrive, if you don't adore them, please be in touch immediately. You will be refunded (minus shipping charges) once the item, in its original condition, has been returned. All return shipping costs are the responsibility of the buyer.

Damages

If any of your candles are damaged in transit, please promptly take photos of the affected item, the box and packing materials it arrived in and the shipping label. Contact me within 3 days of delivery and include these photos with your message. I'll be happy to either replace the item or provide a refund.